Jan 30, 2025
12:30 pm

Sentiment Analysis: Turning Customer Feedback into Insights with AI

Use AI to analyze customer feedback in this hands-on workshop. Build a sentiment model and gain skills to adapt it for business needs.

About this session

In this interactive workshop, participants will explore how to leverage AI for sentiment analysis. Through a hands-on approach leveraging Cursor, attendees will learn to preprocess text data, build and train a basic sentiment analysis model, and evaluate its performance. The workshop is designed to demonstrate how to pull actionable insights from customer reviews and emphasizes practical applications. By the end, participants will leave with a functional model and the skills to refine and adapt it for real-world business challenges, enabling enhanced decision-making.

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